Personal Data Protection

jdbkz Privacy Policy

Q: How can I request that my personal information be deleted?

You can send a deletion request to support@jdbkz.bet or contact us through the 24/7 Live Chat on the website. We will confirm once the deletion has been carried out. However, some data such as financial records that must be kept by law cannot be deleted.

Here we explain clearly how we protect your personal information and what we collect.

Last Updated: 30 October 2026

jdbkz is a trusted online gaming platform designed for Myanmar players. We take the security of all users' personal information seriously and are committed to handling it responsibly. This Privacy Policy ("Policy") explains how we collect, use and share your personal information when you use our website. By continuing to use this website, you are considered to have agreed to the terms of this Policy.

Section 1

Information We Collect

To deliver our services effectively, we collect the following types of personal information.

1.1 Information You Provide Directly

Name, date of birth and contact details provided when registering an account
Username and password used to log in (stored in encrypted form only)
Payment method details for deposit and withdrawal transactions
Records provided when contacting our support team

1.2 Information Collected Automatically

IP address, browser type and device information
Website usage patterns, clicks and pages viewed
Session logs and data collected from cookies
Game history and financial transaction records

Section 2

How We Use Your Information

We use the personal information we collect only for the following purposes—

To create accounts, conduct verification, and manage them securely
To process payments and maintain financial records
To offer bonuses and promotion services
To provide customer support and resolve technical issues
To prevent breaches of gaming policy, fraud, and financial irregularities
To monitor and detect illegal activity
To analyze and improve the website and services

Section 3

Cookies and Tracking Technologies

The jdbkz website uses cookies to improve your browsing experience. A cookie is a small data file stored in your browser or device that helps maintain sessions, remember language preferences, and monitor website performance.

Types of Cookies We Use

Essential Cookies: Required for the site to function properly
Functional Cookies: Remember your language settings and game preferences
Analytics Cookies: Help us understand how the website is used

You can disable cookies through your browser settings, but please note that doing so may limit some features of the website.

Section 4

Third-Party Sharing Policy

We do not sell or rent your personal information to third parties for commission. However, we may share limited information in the following circumstances where it is necessary to deliver our services—

Payment Service Providers: We share only the information needed to process deposits and withdrawals through KBZPay, Wave Money, AYA Pay, and CB Pay
Technology Service Providers: Companies that help us deliver our services, such as server management and cybersecurity firms — they may only handle data under our instructions
Legal Requirements: Where disclosure is required by law or by a valid request from a competent authority
Fraud Prevention: We may share information with fraud detection service providers to protect our services and users

All third-party partners are bound by data protection agreements and must protect your personal information to the same standard as we do.

Section 5

Data Retention Period and Security

We protect your personal information using SSL (Secure Socket Layer) encryption. Our servers are protected with additional safeguards to prevent unauthorized access.

Data Retention Period

We retain data according to the following rules—

Personal information is retained for as long as your account remains active
Financial records are kept after account closure for the period required by applicable laws or financial regulations
Session data and logs are deleted once their standard retention period has passed

Security Measures

SSL encryption — all data transmissions are encrypted
Registered access control system
Regular security audits and software updates
Threat detection tools that monitor for suspicious access

While we maintain the best protection we can, no data transmission over the internet can be guaranteed 100% secure — we assume you understand and accept this.

Section 6

Your Rights

As a jdbkz user, you have the following rights regarding your personal information—

Right to Access: You can request to view what personal information we hold about you
Right to Rectification: You can request correction of any inaccurate information
Right to Erasure: You can request deletion of your personal data, subject to certain restrictions
Right to Object: You have the right to object to data processing and targeting for advertising purposes
Right to Data Portability: You can request a copy of the data we hold about you
Right to Reject Cookies: You can disable non-essential cookies from your browser settings

To exercise any of the rights listed above, please email us at [email protected].

Section 7

Age 21+ Restriction

jdbkz services are for users aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that we have done so unintentionally, we will delete that data immediately.

Section 8

Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be posted on the website and the "Last Updated" date will be revised accordingly. Continued use of this website after changes are posted will be taken as your acceptance of the updated policy.

We will make reasonable efforts to notify you of policy changes, but we encourage you to check this website regularly to stay informed of any updates.

Section 9

Contact Us

If you have any questions about this Privacy Policy, personal data requests, or data deletion requests, please contact the jdbkz customer support team —

24/7 Live Chat — reach us instantly in Burmese
[email protected]

Our customer support team is available 24/7 in Burmese.

Protection FAQs

Questions about Personal Data Protection

Yes. jdbkz uses SSL encryption, access control systems and regular security checks to protect your personal information. Your data is never sold to third parties — it is only shared in limited cases where needed to deliver our services.

We process all payments through secure payment providers such as KBZPay, Wave Money, AYA Pay and CB Pay. Full card numbers are never stored on our servers — we only keep transaction records and the data needed for verification.

You can send a deletion request to [email protected] or contact us through the 24/7 Live Chat on the website. We will confirm once the deletion has been carried out. However, some data such as financial records that must be kept by law cannot be deleted.

Disabling essential cookies may affect functions such as login and session continuity. Non-essential cookies (analytics, advertising) can be turned off in your browser settings without significantly affecting the main features of the website.

We keep your personal information for as long as your account is active. After an account is closed, financial records are retained as required by law. Session data and logs are deleted after a set period. Contact our customer support team for more details on data retention periods.

For significant policy changes, we will post a notice on the website and update the "Last Updated" date. We encourage registered guests to check the website regularly, and we will do our best to notify them directly.